Shipping Carriers

All orders are fulfilled and delivered through our trusted logistics partners:

• GIG Logistics (GIGL)
• DHL Express

You may receive tracking information from either carrier once your package has been shipped.

Shipping Costs

• Shipping fees are automatically calculated at checkout based on your delivery location, order weight, and selected carrier.
• All costs will be displayed before you confirm your order.

Processing & Fulfillment

• Orders are processed within 24 hours of payment confirmation.
• Shipping duration begins one business day after your order is received and confirmed.

Delivery Timeline

• Standard delivery time is within 5 – 10 business days, depending on product type and destination.
• Some items (especially custom-made products) may require additional processing time before shipment.

Order Tracking

Once shipped, you will receive an email with your tracking number and a link to monitor your delivery in real time.

Delays

While we work closely with our carriers to ensure timely deliveries, unexpected delays (e.g., weather conditions, customs clearance, or logistics challenges) may occasionally occur. We will notify you promptly if such issues arise.

Contact Us

For inquiries about your order or delivery status, kindly reach out to us at:

📧 info@gifthubhq.com